Receptionist - Front Desk

Job Summary:

The Receptionist at our Window, Siding and Roofing Company in Akron, Ohio, plays a pivotal role as the first point of contact for our clients, vendors, and guests. This position involves managing incoming calls, greeting visitors, and assisting with various administrative and support tasks. The ideal candidate is professional, friendly, organized, and capable of managing multiple responsibilities efficiently.

Key Responsibilities:

Greeting and Assistance:

• Warmly greet clients, visitors, and vendors upon their arrival to the office.

• Provide exceptional customer service by addressing inquiries, directing visitors, and ensuring a positive experience for all.

Phone Management:

• Answer incoming phone calls and direct them to the appropriate departments or individuals.

• If necessary, take accurate messages and relay important information promptly.

Mail Handling:

• Retrieve incoming mail from the mailbox and ensure timely distribution to the relevant recipients.

• Process outgoing mail and packages as needed.

Office Maintenance:

• Perform general cleaning duties to maintain a tidy and organized office environment.

• Assist in maintaining office supplies and ordering as necessary.

Support to Marketing Team:

• Collaborate with the marketing team to complete tasks, such as preparing marketing materials, organizing mailings, or assisting with promotional campaigns.

Administrative Assistance:

• Assist with data entry, filing, and other administrative tasks as required.

Flexibility and Adaptability:

• Be prepared to take on additional tasks and responsibilities as they arise throughout the workday.

Qualifications:

• High school diploma or equivalent

• Prior experience as a receptionist is preferred, but not necessary.

• Strong communication and interpersonal skills to effectively interact with clients and team members.

• Proficiency in using basic office equipment, phone system and computer applications.

• Excellent organizational abilities and attention to detail.

• Ability to prioritize tasks, and handle responsibilities simultaneously.

• Professional appearance and phone etiquette.

• Strong customer-centric attitude.

Benefits:

- Competitive salary based on experience and qualifications.

- Opportunities for professional development and growth within the company.

If you are a motivated individual with excellent communication skills and a customer-oriented approach, we invite you to apply for the Receptionist position with Exteriors Plus. Join our team and contribute to our mission of delivering top-quality services to our homeowners.